LAUSR

Purpose University responses to crises range from providing practical support to affected students and staff;providing leadership to the community;contributing to the development of government policy;developing new knowledge;establishing new qualifications to reskill the workforce in areas of need;and working with industry partners to solve commercial and manufacturing problems Design/methodology/approach Universities play a vital role in times of crisis This undertaking is exemplified by the important contribution made by universities to the societal response to recent crisis events including bushfires and the COVID-19 pandemic It is not surprising that universities play this role, however, because it is a natural extension of a modern university's mission of promoting sustainable development and making positive contributions to the communities which it serves Importantly, the role of universities is multifaceted and encompasses both applied and theoretical elements Findings Each of these responses demonstrates the way that modern universities have become permeable institutions that are responsive to society and the people around them Originality/value This is an original opinions piece