LAUSR

Creating Scripts for Crisis Communication: COVID-19 and Beyond

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2 Published in 2020 at "Journal of Business and Technical Communication"

DOI: 10.1177/1050651920959191

Abstract: Individuals act on information that connects to their daily lives. In emergencies like the COVID-19 pandemic, these connections are central to maintaining individual health and community safety. Making such connections requires an understanding of audience… read more here.

Keywords: scripts crisis; crisis communication; communication; creating scripts ... See more keywords