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Published in 2018 at "International Journal of Public Administration"
DOI: 10.1080/01900692.2017.1387140
Abstract: ABSTRACT This article reports on the perceived relationship between leadership effectiveness and the emotional competencies of managers in the public sector, and the impact of this relationship on service delivery. In the light of continual…
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Keywords:
leadership;
managers public;
public sector;
effectiveness emotional ... See more keywords