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Published in 2021 at "Journal of Business Research"
DOI: 10.1016/j.jbusres.2020.11.046
Abstract: Abstract Engaging consumers in prosocial practices can increase their favorable responses toward a company. We suggest that cuteness cues of a third party (i.e., neither beneficiary nor benefactor) spur consumer engagement in such practices. It…
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Keywords:
prosocial initiatives;
cuteness;
aww effect;
engaging consumers ... See more keywords