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Key Points Question When physicians attend to family emotions, how does it influence ensuing communication? Findings In this qualitative study of 68 pediatric intensive care conferences with 179 family members,… Click to show full abstract
Key Points Question When physicians attend to family emotions, how does it influence ensuing communication? Findings In this qualitative study of 68 pediatric intensive care conferences with 179 family members, physicians recognized family emotions 74% of the time and missed opportunities to respond to emotion 26% of the time. When physicians’ empathetic statements were followed by a pause, rather than additional medical talk, family-participants were 18-fold more likely to share concerns, hopes, or values. Meaning When physicians attend to emotions and then stop, family-participants have time to express emotions and provide valuable information.
Journal Title: JAMA Network Open
Year Published: 2018
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