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Patient Characteristics Associated With Choosing a Telemedicine Visit vs Office Visit With the Same Primary Care Clinicians

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Key Points Question Which patient characteristics are associated with choosing either a telemedicine visit or an office visit with the same primary care clinician? Findings In this cross-sectional study of… Click to show full abstract

Key Points Question Which patient characteristics are associated with choosing either a telemedicine visit or an office visit with the same primary care clinician? Findings In this cross-sectional study of data from 1.1 million patients with 2.2 million primary care visits, 14% of visits were scheduled as telemedicine (primarily by telephone), with patients more likely to choose telemedicine with their personal primary care clinician. Patient demographic characteristics, and office visit barriers were significantly associated with choosing telemedicine. Meaning This study suggests a nuanced context for patient choice between a telemedicine visit and an office visit; the associations identified in this study may indicate opportunities for engagement with mobile technology access for those who face barriers to in-person visits.

Keywords: primary care; visit; associated choosing; office visit

Journal Title: JAMA Network Open
Year Published: 2020

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