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This cross-sectional study evaluates surprise coverage gaps in health insurance by using secret shopper phone call methods to assess whether hospital billing staff in the US are able to answer… Click to show full abstract
This cross-sectional study evaluates surprise coverage gaps in health insurance by using secret shopper phone call methods to assess whether hospital billing staff in the US are able to answer a set of patient questions about insurance coverage.
Keywords:
assessment surprise;
gaps provided;
national assessment;
surprise coverage;
coverage;
coverage gaps
Journal Title: JAMA Network Open
Year Published: 2020
Link to full text (if available)
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Journal Title: JAMA Network Open
Year Published: 2020
Link to full text (if available)
Share on Social Media: Sign Up to like & get
recommendations!