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Evaluation of an Automated Text Message–Based Program to Reduce Use of Acute Health Care Resources After Hospital Discharge

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Key Points Question Is a 30-day, automated text message–based transitional care management program associated with a reduction in readmissions or emergency department visits after hospital discharge? Findings In this cohort… Click to show full abstract

Key Points Question Is a 30-day, automated text message–based transitional care management program associated with a reduction in readmissions or emergency department visits after hospital discharge? Findings In this cohort study, an automated text message–based program was associated with a statistically significant 41% lower odds of 30-day use of acute care resources. Meaning These findings suggest that primary care–based transitional care management programs can consider automated texting strategies to augment support for patients after hospital discharge with limited added burden to staff.

Keywords: message based; hospital discharge; text message; care; automated text

Journal Title: JAMA Network Open
Year Published: 2022

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