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Patient Portals to Support Care Partner Engagement in Adolescent and Adult Populations

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Key Points Question What is known about the frequency, nature, and consequences of care partners’ uptake and use of the patient portal? Findings This scoping review including 41 studies noted… Click to show full abstract

Key Points Question What is known about the frequency, nature, and consequences of care partners’ uptake and use of the patient portal? Findings This scoping review including 41 studies noted that few care partners are formally registered for the patient portal but that informal portal use, with patient identity credentials, is common. Patients and care partners identified the need for and potential benefits of care partner engagement in the patient portal. Meaning The findings of this scoping review suggest that health care systems have directed limited effort toward engaging care partners in the patient portal, despite identified potential benefits.

Keywords: partner engagement; patient portal; care partners; care; care partner

Journal Title: JAMA Network Open
Year Published: 2022

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