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Qualitative Perspectives of Emergency Nurses on Electronic Health Record Behavioral Flags to Promote Workplace Safety

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Key Points Question How do emergency nurses view electronic health record–based behavioral flag notifications in relation to workplace safety and patient care? Findings This qualitative study interviewed 25 emergency nurses… Click to show full abstract

Key Points Question How do emergency nurses view electronic health record–based behavioral flag notifications in relation to workplace safety and patient care? Findings This qualitative study interviewed 25 emergency nurses and described their views on workplace violence, safety, and patient care. Electronic health record flags were described as providing a helpful advisory for nurses but were thought to be unenforceable and riddled with process roadblocks as well as potentially perpetuating bias in care. Meaning These findings suggest opportunities for improvements in the implementation of behavioral flags as well as system-level approaches to addressing the risk of workplace violence in health care settings.

Keywords: health; emergency nurses; electronic health; health record; workplace

Journal Title: JAMA Network Open
Year Published: 2023

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