LAUSR

The digital transformation has brought us to a new horizon where devices, products and services are connected, interact with each other and generate massive amounts of data. What are the products and services to be offered in this environment? How will they be developed, delivered, maintained and evolved? Whatever the field, software, military, health care, or business, processes are everywhere. Not only are processes used to design, produce, and deliver enterprise products and services but also they are also used to instantiate enterprise/government practices, policies, and regulations. Fundamentally, processes are the means by which an enterprise satisfies customers and creates value, and they provide the building blocks of all information systems. Given their importance to the success and profitability of companies, it is more important than ever to seriously consider the design and improvement of these processes and to make sure that they are free of flaws and inconsistencies. At the same time, recent advances in the hardware domain have paved the way for more complex and critical systems. The Internet of things (IoT) applications and cloud computing infrastructures have introduced an increasing need for distributed system applications and more intelligent system segmentation. Big data solutions offer the potential to learn from vast amounts of information generated by these systems and processes (when collected). This information can be used to satisfy business needs or simply to learn and to improve systems and processes. The ICSSP 2017 conference aimed to explore how these new trends impact and constrain the way processes should be designed whatever the type of process and whatever the application domain. The conference also aimed to inquire how new visions and tools that incorporate cloud computing, big data, IoT, and DevOps could be incorporated into processes used to design next generation systems. To this end, ICSSP 2017 sought to address the following questions: