This chapter presents basic information about knowledge management. Knowledge is regarded as a valuable asset of organizations and knowledge-related processes play a critical role in business operations. Businesses that are… Click to show full abstract
This chapter presents basic information about knowledge management. Knowledge is regarded as a valuable asset of organizations and knowledge-related processes play a critical role in business operations. Businesses that are successful in management of knowledge processes create value and gain competitive advantage. In this context, in order to provide an understanding about the term of knowledge, first part of the chapter has been spared for the essentials of knowledge topic. In this part, importance, definition and taxonomies of knowledge have been covered. The second part, on the other hand, has been spared for knowledge management issue. In this regard, origins, definitions and enablers of knowledge management issues have been covered. In this chapter, knowledge management has been taken from a process-oriented viewpoint and it has been defined as management of knowledge processes.
               
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