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The PEWTER Study: Breaking Bad News Communication Skills Training for Counseling Programs

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The efficacy of teaching communication skills for breaking bad news in graduate-level counseling programs was examined. A structured model, PEWTER (Prepare, Evaluate, Warning, Telling, Emotional Response, Regrouping; Keefe-Cooperman and Nardi… Click to show full abstract

The efficacy of teaching communication skills for breaking bad news in graduate-level counseling programs was examined. A structured model, PEWTER (Prepare, Evaluate, Warning, Telling, Emotional Response, Regrouping; Keefe-Cooperman and Nardi 2004), provides a method for this difficult task. Prior to training in using the model, students reported not feeling adequately trained or comfortable giving bad news. The PEWTER training undertaken was significantly related to students’ increased feelings of preparedness and comfort. Breaking bad news is a universal experience across cultures and the structured protocol seems to offer value in helping counselors in training be better prepared for such a challenging task.

Keywords: news; communication skills; breaking bad; bad news; counseling programs

Journal Title: International Journal for the Advancement of Counselling
Year Published: 2018

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