LAUSR

uman-centered design thinking traditionally has been used in industry to create products; it is now being considered a powerful tool in health care to solve care delivery problems, educate staff members, and improve the patient experience. Understanding the applications of human-centered design thinking can foster innovation by moving design from a convergent approach in which the best option is chosen from the existing alternatives toward a more divergent approach in which individuals create new alternatives. This method can produce innovations in health care and safer environments for staff members and patients.