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The use of eHealth technologies to support communication with parents in the neonatal unit;an updated literature review for the COVID-19 era

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Abstract Introduction Since the outbreak of COVID-19, there has been a drive towards digital healthcare solutions. This review provides an update as to how eHealth technologies have been used in… Click to show full abstract

Abstract Introduction Since the outbreak of COVID-19, there has been a drive towards digital healthcare solutions. This review provides an update as to how eHealth technologies have been used in neonatal intensive care unit settings to help communication with parents and parental education since the last reviews published. Methods A systematic search of MEDLINE and CINAHL via Ovid was conducted using the keywords ‘eHealth’, ‘mHealth’, ‘telemedicine’, ‘neonatal’, ‘intensive care’ and ‘NICU’. CASP methodology was used to identify bias and limitations. Results Electronic searching yielded 69 and 39 papers respectively. Six papers were considered eligible for full text review. Four studies focussed on eHealth interventions post-discharge from NICU, two of which showed reduced emergency visits to hospital. Conclusions eHealth may benefit infants post-discharge from neonatal intensive care units and is generally well-received by parents. However, technological and organisational adaptions may be necessary for its wider application. More research is needed in the use of communication technologies during infants’ admission, and to empirically test educational resources.

Keywords: unit; communication; ehealth; covid; communication parents; ehealth technologies

Journal Title: Journal of Neonatal Nursing
Year Published: 2020

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