LAUSR

Abstract Purpose The aim of this research is to give to construction industry stakeholders some Key Performance Indicators (KPIs) able to help them making the best decisions when acquiring, operating, maintaining and repairing a building. These KPIs are intended to be included inside a Building Condition Assessment procedure developed by the authors. Approach This work is mainly based on two types of KPIs: one, here called Technical index, to assess building degradation and maintenance, so to have a measure of how the asset is getting older; and another, here called Documents index, to measure the quality and quantity of available building documents and thus to know if the building fulfils its legal requirements. Findings The proposed KPIs give a picture of the asset current condition, a measure of how it is maintained, the list of its pathologies and also an indication of missing documents. Research limitations The KPIs developed are meant to help survey an asset with only visual inspections. In case one or more serious problem are detected, a specific analysis may be required, no matter the final value of the KPIs. Practical implications The knowledge about built assets given by these KPIs will help stakeholders in making the best decision when operating or deciding to buy an asset. Originality KPIs and Building Condition Assessment procedure are the outcome of an original research that had the purpose of developing instruments for a reliable but quick evaluation of assets condition, to be performed before acquiring them or making major decisions about their refurbishment.