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surgery, test, or procedure? •How long will the surgery take? •How long after to see family •Acknowledge Smile with eye contact •Make the patient/family feel you are expecting them •Come… Click to show full abstract
surgery, test, or procedure? •How long will the surgery take? •How long after to see family •Acknowledge Smile with eye contact •Make the patient/family feel you are expecting them •Come out from behind the Computer •Thank You for choosing St. Elizabeth •Thank You it was a pleasure caring for you today. Acronym for Acknowledge, Introduce, Duration, Explain, Thank with Specific behaviors associated.
Keywords:
patient experience;
timely quality;
effects timely;
affects patient;
communication affects;
quality communication
Journal Title: Journal of PeriAnesthesia Nursing
Year Published: 2017
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Journal Title: Journal of PeriAnesthesia Nursing
Year Published: 2017
Link to full text (if available)
Share on Social Media: Sign Up to like & get
recommendations!