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Pushing through the tension while stuck in the mud: Paradox mindset and escalation of commitment

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Abstract After investing resources in a course of action that is currently failing, individuals face the difficult and complex decision of how to respond to it. Extant research indicates that… Click to show full abstract

Abstract After investing resources in a course of action that is currently failing, individuals face the difficult and complex decision of how to respond to it. Extant research indicates that this situation entails a paradoxical tension: individuals feel compelled to continue the failing course, while also feeling pulled to respond to its negative feedback. I argue that individuals with a paradox mindset (i.e., the extent to which they accept and are energized by tensions) will respond to the situation by developing a sense of optimism about being able to successfully work through it. Four experiments demonstrate that a paradox mindset is associated with optimism and persistence with a failing course. However, these relationships are largely attenuated in situations where an alternative course of action is salient. This research offers a fresh perspective on the escalation of commitment phenomenon, and it helps to establish the boundary conditions for the effects of paradox mindset.

Keywords: course; tension; paradox mindset; escalation commitment

Journal Title: Organizational Behavior and Human Decision Processes
Year Published: 2019

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