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“Take it or leave it!” A choice mindset leads to greater persistence and better outcomes in negotiations

Abstract Negotiators often elicit concessions from their counterparts by using ultimatums. The present research asks: Why do some negotiators either concede to ultimatums or leave the bargaining table, whereas others… Click to show full abstract

Abstract Negotiators often elicit concessions from their counterparts by using ultimatums. The present research asks: Why do some negotiators either concede to ultimatums or leave the bargaining table, whereas others simply ignore ultimatums and continue negotiating? Six studies examined the role of a choice mindset. Negotiators who recalled their past choices perceived greater negotiation room than negotiators who recalled past no-choice actions (Study 1). Negotiators who thought about their counterpart’s choices (rather than constraints) were more willing to persist (Study 2), and this relationship was mediated by greater perceived negotiation room (Studies 3 and 4). A choice mindset also helped negotiators achieve better outcomes (Study 5). Finally, Study 6 compared the relative strengths of thinking about different types of choices (e.g., one’s own choices vs. one’s counterpart’s choices both within and outside the negotiation). The findings identify the choice mindset as a novel intervention to enhance persistence and improve negotiation outcomes.

Keywords: persistence; negotiation; better outcomes; choice; choice mindset

Journal Title: Organizational Behavior and Human Decision Processes
Year Published: 2019

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