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In the 21st century, most medical care is not delivered by a single physician but rather, by a team. A team is a type of system, a set of people… Click to show full abstract
In the 21st century, most medical care is not delivered by a single physician but rather, by a team. A team is a type of system, a set of people and things interacting together for a defined aim. The discipline of systems science concerns itself with how complex teams or organizations function. The application of systems science has had a major positive impact on safety and quality in such diverse disciplines as auto manufacturing, airline safety, and nuclear power generation. A modest understanding of how systems science applies to medical care can help improve safety and quality of care.
Journal Title: Otolaryngologic clinics of North America
Year Published: 2019
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