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Hospital Magnet® Designation and Missed Nursing Care in Neonatal Intensive Care Units

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Abstract Missed nursing care is an emerging measure of front‐line nursing care effectiveness in neonatal intensive care units (NICUs). Given Magnet® hospitals' reputations for nursing care quality, missed care comparisons… Click to show full abstract

Abstract Missed nursing care is an emerging measure of front‐line nursing care effectiveness in neonatal intensive care units (NICUs). Given Magnet® hospitals' reputations for nursing care quality, missed care comparisons with non‐Magnet® hospitals may yield insights about how Magnet® designation influences patient outcomes. The purpose of this secondary analysis was to evaluate the relationship between hospital Magnet® designation and 1) the occurrence of nurse‐reported missed care and 2) reasons for missed nursing care between NICU nurses employed in Magnet® and non‐Magnet® hospitals. A random sample of certified neonatal intensive care unit nurses was invited to participate in a cross‐sectional survey in 2012; data were analyzed from nurses who provided direct patient care (n = 230). Logistic regression was used to model relationships between Magnet® designation and reports of the occurrence of and reasons for missed care while controlling for nurse and shift characteristics. There was no relationship between Magnet® designation and missed care occurrence for 34 of 35 types of care. Nurses in Magnet® hospitals were significantly less likely to report tensions and communication breakdowns with other staff, lack of familiarity with policies/procedures, and lack of back‐up support from team members as reasons for missed care. Missed nursing care in NICUs occurs regardless of hospital Magnet® recognition. However, nurses' reasons for missed care systematically differ in Magnet® and non‐Magnet® hospitals and these differences merit further exploration. HighlightsMagnet® designation reflects a hospital’s investment in high nursing care quality.Missed nursing care is an emerging measure of nursing quality. We expected that NICU nurses in Magnet® hospitals would report less missed care.Missed nursing care in NICUs occurs regardless of hospital Magnet® designation.Nurses’ reasons for missed care differ in Magnet® and non‐Magnet® NICUs possibly due to practice environment differences.

Keywords: missed nursing; magnet; care; nursing care; designation

Journal Title: Journal of Pediatric Nursing
Year Published: 2017

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