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Engaging employees through internal communication

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Engagement is becoming one of the more popular concepts in various social sciences including psychology, organizational behavior, human resource management, and of course public relations. Even though engagement is applied… Click to show full abstract

Engagement is becoming one of the more popular concepts in various social sciences including psychology, organizational behavior, human resource management, and of course public relations. Even though engagement is applied in several areas of public relations, it is most commonly explored in connection to internal communication. The purpose of this paper is to make a contribution to the growing body of research exploring the relationship between internal communication satisfaction (as a part of internal communication) and employee engagement. Principally we wanted to test the relationship between the eight dimensions of internal communication satisfaction and three employee engagement dimensions.

Keywords: internal communication; employees internal; communication; engaging employees; public relations; psychology

Journal Title: Public Relations Review
Year Published: 2017

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