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OBJECTIVE To describe the communication behaviors identified by nurses as key to a competent patient handoff at change of shift. DATA SOURCES Qualitative analysis of nurse descriptions of best and… Click to show full abstract
OBJECTIVE To describe the communication behaviors identified by nurses as key to a competent patient handoff at change of shift. DATA SOURCES Qualitative analysis of nurse descriptions of best and worst handoffs from the incoming and outgoing nursing perspective. CONCLUSION Competent, quality nursing handoffs include specific information exchange and socioemotional (relational) communication behaviors. IMPLICATIONS FOR NURSING PRACTICE A communication-based perspective may be useful in establishing handoff routines that reduce communication-related patient care errors and foster a positive nursing environment.
Journal Title: Seminars in oncology nursing
Year Published: 2017
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