LAUSR

Abstract This study confirms the need to correctly plan human resources, risk and communication management when virtual teams are included in a project team, as indicated in the literature review. his study extends the current literature in the field, in a way not previously identified by other authors, by identifying the importance of virtual teams in the requirements collection and scope management processes during project planning. It is demonstrated that project managers should consider the impact of virtual teams on integration and scope planning and not simply on resources, communication and cost planning. In this study, the use of fuzzy set Qualitative Comparative Analysis (fsQCA) is a key methodological contribution to indicate hidden or unknown impacts of virtual teams in certain key project planning processes.