LAUSR

Highlights • We use standardised patients to test if quality of care increases when patients share more information in rural Senegal• Providers are 27% more likely to correctly manage patients who volunteer more information at the start of the consultation• Low performance when patients share less information is not due to providers’ lack of knowledge or clinical skills• Instead, low motivation may limit providers’ ability to adapt their effort to patients’ inputs in the consultation.• Encouraging patients to be more active in consultations could improve the quality of healthcare in low-income settings.