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Yes, and…: Taming the wicked problem and navigating the empathy–efficiency paradox

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There is a rule-of-thumb that has been largely used in improvisational comedy whereby partic-ipants are encouraged to add to and expand on a line of thinking (with ‘ yes Click to show full abstract

There is a rule-of-thumb that has been largely used in improvisational comedy whereby partic-ipants are encouraged to add to and expand on a line of thinking (with ‘ yes

Keywords: taming wicked; navigating empathy; wicked problem; yes taming; problem navigating; empathy efficiency

Journal Title: Industrial and Organizational Psychology
Year Published: 2023

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