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The unmeasured quality metric: Burn out and the second victim syndrome in healthcare.

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Physician Burn Out has become endemic as Healthcare has become increasingly complex and challenging to physicians who provide care to critically ill patients. Physicians are more prone to make errors… Click to show full abstract

Physician Burn Out has become endemic as Healthcare has become increasingly complex and challenging to physicians who provide care to critically ill patients. Physicians are more prone to make errors when burnt out. Most Healthcare institutions have not been responsive to support physicians when burned out or when disturbing outcomes occur. Peer support has evolved as the preferred way to help a physician recover after the loss of a patient or a medical error. Best practices are evolving as awareness increases and better research questions arise. Individuals providers, surgical leaders and institutions can all be influential as we address this problem.

Keywords: unmeasured quality; second victim; burn second; quality metric; healthcare; metric burn

Journal Title: Seminars in pediatric surgery
Year Published: 2019

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