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Root Cause Analysis of the Most Frequent Claims in the Building Industry through the SCoP 3 E Ishikawa Diagram

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AbstractIf the expectations of the project parties are not met, costly legal claims can ensue. Claims are unpredictable, so identifying the most common claims from past experiences and their root-c... Click to show full abstract

AbstractIf the expectations of the project parties are not met, costly legal claims can ensue. Claims are unpredictable, so identifying the most common claims from past experiences and their root-c...

Keywords: analysis frequent; root cause; frequent claims; cause analysis; building industry; claims building

Journal Title: Journal of Legal Affairs and Dispute Resolution in Engineering and Construction
Year Published: 2019

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