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Estimating geographic subjective well-being from Twitter: A comparison of dictionary and data-driven language methods

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Significance Spatial aggregation of Twitter language may make it possible to monitor the subjective well-being of populations on a large scale. Text analysis methods need to yield robust estimates to… Click to show full abstract

Significance Spatial aggregation of Twitter language may make it possible to monitor the subjective well-being of populations on a large scale. Text analysis methods need to yield robust estimates to be dependable. On the one hand, we find that data-driven machine learning-based methods offer accurate and robust measurements of regional well-being across the United States when evaluated against gold-standard Gallup survey measures. On the other hand, we find that standard English word-level methods (such as Linguistic Inquiry and Word Count 2015’s Positive emotion dictionary and Language Assessment by Mechanical Turk) can yield estimates of county well-being inversely correlated with survey estimates, due to regional cultural and socioeconomic differences in language use. Some of the most frequent misleading words can be removed to improve the accuracy of these word-level methods. Researchers and policy makers worldwide are interested in measuring the subjective well-being of populations. When users post on social media, they leave behind digital traces that reflect their thoughts and feelings. Aggregation of such digital traces may make it possible to monitor well-being at large scale. However, social media-based methods need to be robust to regional effects if they are to produce reliable estimates. Using a sample of 1.53 billion geotagged English tweets, we provide a systematic evaluation of word-level and data-driven methods for text analysis for generating well-being estimates for 1,208 US counties. We compared Twitter-based county-level estimates with well-being measurements provided by the Gallup-Sharecare Well-Being Index survey through 1.73 million phone surveys. We find that word-level methods (e.g., Linguistic Inquiry and Word Count [LIWC] 2015 and Language Assessment by Mechanical Turk [LabMT]) yielded inconsistent county-level well-being measurements due to regional, cultural, and socioeconomic differences in language use. However, removing as few as three of the most frequent words led to notable improvements in well-being prediction. Data-driven methods provided robust estimates, approximating the Gallup data at up to r = 0.64. We show that the findings generalized to county socioeconomic and health outcomes and were robust when poststratifying the samples to be more representative of the general US population. Regional well-being estimation from social media data seems to be robust when supervised data-driven methods are used.

Keywords: subjective well; word level; language; data driven

Journal Title: Proceedings of the National Academy of Sciences of the United States of America
Year Published: 2020

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