LAUSR

This investigation studies advanced practitioners of maintenance management and seeks to uncover the related impacts and contributions of best practice maintenance toward sustainable manufacturing operations. This exploratory research conducted a novel empirical analysis focused on maintenance functions in nine manufacturing companies from diverse sectors. The analysis uncovered insights related to the economic, environmental, and social benefits of deeper involvement of maintenance function in plant operations and decision-making. We observed links of maintenance function with product competitiveness and with energy management activities that were unexpected. We confirmed benefits from keeping machinery in good working conditions and restoring promptly good working conditions when an issue happens. The depth of maintenance contribution on each area identified in this study will depend on the operational and business context of the manufacturing company; thus, companies need to reflect on these based on their specific processes, business needs and goals. Ultimately, this work can inspire managers in manufacturing companies to organise maintenance functions strategically toward fostering long-term competitive, responsible and sustainable performance.