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Mining online reviews with a Kansei-integrated Kano model for innovative product design

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Optimising affective design based on customer needs help to earn competitive advantages. However, affective design has been studied qualitatively and the value of online opinions providing affectiv... Click to show full abstract

Optimising affective design based on customer needs help to earn competitive advantages. However, affective design has been studied qualitatively and the value of online opinions providing affectiv...

Keywords: kansei integrated; online reviews; mining online; reviews kansei; integrated kano; design

Journal Title: International Journal of Production Research
Year Published: 2021

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