LAUSR

Abstract This paper deals with the analysis of an infinite-buffer single-server D-MAP/D-MSP/1 queueing system. This queueing system can be analyzed by representing level-independent quasi-birth-and-death process in tridiagonal structure. The proposed analysis is based on the use of matrix-geometric method in conjunction with the spectral method to obtain the system-length distribution at outside observer’s epoch. We derive the stationary system-length distributions at random, prearrival, intermediate and post-departure epochs using the system-length distribution at outside observer’s epoch. The waiting-time distribution in the queue measured in slots of an arriving customer is also carried out. Computational procedures along with numerical results are provided to confirm the correctness of our analytical results.