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Because ‘happy sheets’ are not enough – a meta-analytical evaluation of a personnel development program in academia

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ABSTRACT Although the high costs of implementing personnel development programs in enterprises and increasingly in universities as well are commonly accepted, the scientifically-grounded evaluation of a program’s effectiveness is often… Click to show full abstract

ABSTRACT Although the high costs of implementing personnel development programs in enterprises and increasingly in universities as well are commonly accepted, the scientifically-grounded evaluation of a program’s effectiveness is often neglected. The aim of this paper was to evaluate a personnel development program for academics at a German university (N=1426). We investigated the program’s effectiveness on Kirkpatrick’s four levels. We examined short- and long-term effects with a repeated measurements design. In sum, 123 training programs were clustered into 26 primary studies. We conducted t-tests and aggregated the effect sizes (d) using meta-analytical techniques. We found a high short-term effect and a moderate to high long-term effect for the learning level, and a small to moderate long-term effect for the behavior level. Participants’ organizational commitment did not increase. Our results have appealing practical implications for university HR managers, trainers, and evaluators.

Keywords: personnel development; program; evaluation; meta analytical; development program

Journal Title: Studies in Higher Education
Year Published: 2020

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