ABSTRACT In this paper, we analyze the MAP/M/1 queue with working breakdowns. The number of customers in the system in the steady state is obtained by the matrix geometric solution… Click to show full abstract
ABSTRACT In this paper, we analyze the MAP/M/1 queue with working breakdowns. The number of customers in the system in the steady state is obtained by the matrix geometric solution method. Then, several useful performance measures are provided. Furthermore, we show a recursive formula to obtain an approximation of stationary sojourn time. At last, we present several numerical examples.
               
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