ABSTRACT Numerous guidelines for students and medical professionals provide the instructions of proper behavior during encounters with patients in a doctor’s office. However, they quite often do not consider cultural… Click to show full abstract
ABSTRACT Numerous guidelines for students and medical professionals provide the instructions of proper behavior during encounters with patients in a doctor’s office. However, they quite often do not consider cultural differences that may affect the doctor–patient relationship. In our study we analyzed Polish patients’ expectations (N = 976) for their physicians’ actual behavior. We compared our results with analogue studies performed in the United States. We determined that patient expectations concerning a desirable form of verbal and nonverbal communication with a physician vary to a considerable degree. Relatively universal, however, is the wish that the doctors introduce themselves and apply personalized forms of contact.
               
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