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How Do You Like Your Forgiveness? Communication Style Preferences and Effects

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Two studies examined forgiveness recipients’ evaluations of, and responses to, four styles of forgiveness-granting communication: engaging, deemphasizing, conditional, and suppressing. In the context of close friendships, Study 1 showed that… Click to show full abstract

Two studies examined forgiveness recipients’ evaluations of, and responses to, four styles of forgiveness-granting communication: engaging, deemphasizing, conditional, and suppressing. In the context of close friendships, Study 1 showed that whereas the engaging style was highly preferred, the suppressing and conditional styles were not. Content analysis suggested that the latter two styles are perceived as unclear, inauthentic, and/or in violation of norms. Study 2 suggested that engaging forgiveness is preferable because it effectively addresses personal and relational face needs and reduces uncertainty. Implications for the conceptualization of forgiveness-granting styles and the practical construction of forgiveness expressions are discussed.

Keywords: communication; forgiveness communication; like forgiveness; style preferences; communication style; style

Journal Title: Communication Studies
Year Published: 2017

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