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Customer preferences and self-service technologies:hospitality in the pandemic context

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Given the fact that tourism is one of the most affected sectors by the Covid-19 pandemic, the main objective of this study was to analyze important aspects inherent to the… Click to show full abstract

Given the fact that tourism is one of the most affected sectors by the Covid-19 pandemic, the main objective of this study was to analyze important aspects inherent to the current use of Self-Servi...

Keywords: preferences self; service technologies; customer preferences; self service; technologies hospitality; hospitality pandemic

Journal Title: Anatolia
Year Published: 2020

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