LAUSR

ABSTRACT Governments are increasingly establishing innovation labs to enhance public problem solving. Despite the speed at which these new units are being established, they have only recently begun to receive attention from public management scholars. This study assesses the extent to which labs are enhancing strategic policy capacity through pursuing more collaborative and citizen-centred approaches to policy design. Drawing on original case study research of five labs in Australia and New Zealand, it examines the structure of lab’s relationships to government partners, and the extent and nature of their activities in promoting citizen-participation in public problem solving.