LAUSR.org creates dashboard-style pages of related content for over 1.5 million academic articles. Sign Up to like articles & get recommendations!

The impact of technological innovation on service delivery: social media and smartphone integration in a 311 system

Photo from wikipedia

Coproduction and digital service delivery are innovative strategies public managers use to improve service delivery. This article analyzes whether technological changes to coproduction systems impr... Click to show full abstract

Coproduction and digital service delivery are innovative strategies public managers use to improve service delivery. This article analyzes whether technological changes to coproduction systems impr...

Keywords: impact technological; service delivery; innovation service; service; technological innovation

Journal Title: Public Management Review
Year Published: 2021

Link to full text (if available)


Share on Social Media:                               Sign Up to like & get
recommendations!

Related content

More Information              News              Social Media              Video              Recommended



                Click one of the above tabs to view related content.