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The impact of perceived corporate social responsibility on value-in-use through customer engagement in non-profit sports clubs: the moderating role of co-production

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Despite the increasing importance of customer engagement (CE) as a significant facet to facilitate increased profitability for organisations, little sport management research has examined anteceden... Click to show full abstract

Despite the increasing importance of customer engagement (CE) as a significant facet to facilitate increased profitability for organisations, little sport management research has examined anteceden...

Keywords: customer engagement; perceived corporate; customer; impact perceived; corporate social

Journal Title: European Sport Management Quarterly
Year Published: 2021

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