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ABSTRACT Healthcare system in Nigeria has suffered many structural problems, which have impacted healthcare access and delivery. In this study, I explore physician-patient interactions in Nigerian hospitals, with the goal… Click to show full abstract
ABSTRACT Healthcare system in Nigeria has suffered many structural problems, which have impacted healthcare access and delivery. In this study, I explore physician-patient interactions in Nigerian hospitals, with the goal of unveiling its impact of healthcare processes. Using a qualitative narrative framework and in-depth interviews with 22 Nigerians, the study attended to communication dynamics and challenges present in physician-patient relationship in Nigeria. Findings reveal Physicians’ low communication efficacy as characterized by lack of interpersonal relations, empathy, and depth of information disclosure. Additional findings reveal the culture of power as a major influence in this kind of relationship.
Journal Title: Journal of Intercultural Communication Research
Year Published: 2020
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