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How Smartphones Have Changed the Job for Better and for Worse—The Experiences of Reporters

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ABSTRACT Newspaper reporters now have to produce stories for online and print, with fewer people and less time to complete work. How is it then that they are getting their… Click to show full abstract

ABSTRACT Newspaper reporters now have to produce stories for online and print, with fewer people and less time to complete work. How is it then that they are getting their work done? Interviews with reporters at three large newspapers in the U.S. about the past 10 years in the newspaper business demonstrated that the biggest change that has occurred from a technological standpoint is the introduction of smartphones. This paper explores the adoption of smartphones into reporters’ daily jobs, as well as social media (accessed via smartphone). To examine this adoption and their relationship to smartphones, Shoemaker and Reese's Hierarchy of Influences model was used as a framework. Findings suggest that reporters are doing more at the individual level of routines than ever before, rather than waiting for their media organizations to tell them what to do.

Keywords: changed job; worse experiences; job better; better worse; smartphones changed; experiences reporters

Journal Title: Journalism Practice
Year Published: 2019

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