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Social media (SM) platforms greatly facilitate business information sharing, customer relationship building, and client emotion expression. However, managing knowledge acquired from SM messages is ... Click to show full abstract
Social media (SM) platforms greatly facilitate business information sharing, customer relationship building, and client emotion expression. However, managing knowledge acquired from SM messages is ...
Keywords:
social media;
media based;
computational framework;
framework social;
based business;
business
Journal Title: Enterprise Information Systems
Year Published: 2020
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Journal Title: Enterprise Information Systems
Year Published: 2020
Link to full text (if available)
Share on Social Media: Sign Up to like & get
recommendations!