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ABSTRACT This study aims to investigate patient’s behaviour towards the adoption of telemedicine health services with the integration of three well-Known theories, namely, unified theory of acceptance and use of… Click to show full abstract
ABSTRACT This study aims to investigate patient’s behaviour towards the adoption of telemedicine health services with the integration of three well-Known theories, namely, unified theory of acceptance and use of technology (UTAUT), the protection motivation theory (PMT) and DeLone & McLean information success model. The results of structural equation modeling indicate that altogether UTAUT, PMT and DeLone & McLean information success model explained 80.4% variance in patient attitude towards adoption of telemedicine health services. Findings suggest that health-care professional can boost patient attitude towards adoption of telemedicine health services by improving factors such as service quality, computer self-efficacy and performance expectancy.
Journal Title: Enterprise Information Systems
Year Published: 2021
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