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International Student Success: Exploring the Intercultural Competence of Academic Advisors

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This study explored how academic advisors developed intercultural competence to work with international students in U.S.-based higher education and student affairs (HESA) master’s programs. Using a basic qualitative approach, we… Click to show full abstract

This study explored how academic advisors developed intercultural competence to work with international students in U.S.-based higher education and student affairs (HESA) master’s programs. Using a basic qualitative approach, we found that faculty did not stress international topics in participants’ HESA programs, leading to uneven development of intercultural competence and some problematic behaviors and attitudes toward international students. We discuss implications for HESA graduate programs and recommendations for future research.

Keywords: international student; academic advisors; competence; student success; intercultural competence

Journal Title: Journal of Student Affairs Research and Practice
Year Published: 2020

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