LAUSR

ABSTRACT This paper presents findings from two studies: a national study of digital inclusion programmes managed by community-based organisations in the USA that help people gain access to low-cost broadband and digital literacy skills; and a study of internet access and use in Detroit. Quantitative and qualitative methods were used to gain a deeper understanding of the ability of low-income individuals and families to spend money on broadband access at home. Findings show that although those with a limited monthly budget have an acute understanding of the value of home broadband, the costs associated with home broadband service make it difficult for them to afford. In considering this approach and its implications for digital inclusion policy in the USA, we argue that ability to pay provides a framework for understanding the local, cultural drivers and barriers to broadband adoption in low-income communities.