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How to assess the impact of process improvement interventions with routinely collected longitudinal hospital data

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Abstract Objective: To show how interrupted time series can be used to isolate and measure the impact of process improvement while accounting for confounders often present in complex hospital operations.… Click to show full abstract

Abstract Objective: To show how interrupted time series can be used to isolate and measure the impact of process improvement while accounting for confounders often present in complex hospital operations. Methods: Retrospective cohort study comparing the volume of operating room exit delays (OR holds) 52 weeks before and 62 weeks after implementation of a surgical patient throughput optimization program at a tertiary academic hospital. Time-stamped electronic medical records data were collected and analyzed using interrupted time-series design. Segmented regression and Box-Jenkins time series analysis were used to measure OR hold volume pre- and post-implementation, controlling for secular trends in surgical volume, downstream capacity, and the loss of high-volume surgeons. Results: A total of 8,983 surgical patients were discharged during the pre-intervention period and 9,855 during the post-intervention period. The median weekly discharge volume pre-intervention was 175 (interquartile range [IQR] 164–180), and the median bed occupancy was 86% (IQR 84.6–88.1%). The median weekly discharge volume post-intervention was 163 (IQR 150.5–169.8), and the median bed occupancy was 82.1% (IQR 78.9–84.7%). Post-intervention, there was an immediate 60% (95% confidence interval, 54–70%) reduction in the number of OR holds that was sustained over the 14-month post-intervention period.

Keywords: intervention; impact process; post intervention; volume; hospital; process improvement

Journal Title: IISE Transactions on Healthcare Systems Engineering
Year Published: 2019

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