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Patient Preferences and Perceptions Concerning Aesthetic Providers and Social Media.

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BACKGROUND With the rise of social media, aesthetic providers have established a presence on social media. However, there has been little research to evaluate how patients perceive these aesthetic providers… Click to show full abstract

BACKGROUND With the rise of social media, aesthetic providers have established a presence on social media. However, there has been little research to evaluate how patients perceive these aesthetic providers and what they desire to see on their professional accounts. OBJECTIVES This study aimed to evaluate the social media preferences and perceptions of patients who undergo aesthetic procedures. METHODS A survey was sent to a random sample of US individuals; 651 (32%) identified that they underwent aesthetic procedures. Descriptive statistics were used to analyze subjects and groups were compared using chi-square analyses. RESULTS Our sample was made up of mostly females (57% female, 43% male). An aesthetic medical provider's social media presence had a positive impact on 41% of respondents; a minority of respondents (9%) preferred no social media presence. Fifty-five percent of respondents indicated they would prefer to see a provider with a blue checkmark. With regard to content published, 70% of respondents found it important that a provider show before & after photos. One-third of respondents indicated they would prefer not to see personal content (nā€‰=ā€‰236, 36%). CONCLUSIONS A social media presence is not a strict requirement for success, but 41% of respondents reported a social media presence positively impacted their desire to see the provider as a patient. Patients preferred certain characteristics, such as verification and before and after photos. Aesthetic providers should take care when determining what content to publish to their social accounts and should consider focusing on educational, promotional, and family/interpersonal content.

Keywords: preferences perceptions; social media; aesthetic providers; media presence; patient preferences

Journal Title: Aesthetic surgery journal
Year Published: 2023

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