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The Relationship Between Workplace Incivility and Patient Safety in Pediatric Nurses

Background: Workplace incivility may directly influence nurses' involvement in patient safety; however, research on this topic in the pediatric setting has yet to be established. Purpose: The purpose of this… Click to show full abstract

Background: Workplace incivility may directly influence nurses' involvement in patient safety; however, research on this topic in the pediatric setting has yet to be established. Purpose: The purpose of this study was to address the prevalence of workplace incivility in pediatric settings in Saudi Arabia (SA) and examine its impact on patient safety culture. Methods: A cross-sectional study design was used. Surveys, including the Nursing Incivility Scale and Hospital Survey on Patient Safety Culture, were sent to nurses across 6 pediatric units in Taif, SA. Results: A total of 300 nurses completed the surveys. A significant negative modest correlation was found between incivility and patient safety domains (P < .05). A higher stress score was associated with older age (>35 years), Saudi nationality, and subdegree education. Conclusion: This study found that pediatric nurses experience high rates of incivility, mostly originating from patients and their families.

Keywords: incivility patient; patient safety; workplace incivility; incivility

Journal Title: Journal of Nursing Care Quality
Year Published: 2022

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