BACKGROUND Emergency department (ED) health care workers experience high rates of workplace violence (WPV). LOCAL PROBLEM Patient-to-staff physical assaults at an urban, academic adult ED ranged between 1 and 5… Click to show full abstract
BACKGROUND Emergency department (ED) health care workers experience high rates of workplace violence (WPV). LOCAL PROBLEM Patient-to-staff physical assaults at an urban, academic adult ED ranged between 1 and 5 per month, with a rate of 0.265 per 1000 patient visits. METHODS A quality improvement initiative, guided by the Social Ecological Model framework that contextualized WPV in the ED setting, informed the development of a Risk for Violence Screening Tool (RVST) to screen adult patients presenting to the ED. INTERVENTIONS Plan-Do-Study-Act cycles were utilized to implement a violence prevention bundle that incorporated the RVST, an alert system, and focused assault reduction strategies. RESULTS Patient-to-staff physical assaults decreased to a rate of 0.146 per 1000 patient visits. CONCLUSIONS Risk for violence screening, an alert system, and assault prevention strategies provide opportunities for nurse leaders to promote ED workplace safety.
               
Click one of the above tabs to view related content.